English for Junior Executives and General Staff (Beginner Level)

1. Speaking Programme (80 hours)

At the end of the programme, junior executives and staff will be able to:

Correctly pronounce key business vocabulary and phrases.

Master all the consonants and vowels of the English language.

Make and take telephone calls from customers who are native speakers.

Respond appropriately to inquiries from customers who are native English speakers.

Entertain customers who are native English speakers.

Make bookings for travel and accommodation in countries where English is spoken.

Understand and help native English customers with various requests – calling for a taxi, needing directions, wanting to shop for something special etc.

Speak with correct rhythm and stress.

Speak with correct intonation.

Deliver good presentations using Microsoft Powerpoint.

2. Reading Programme (30 hours)

At the end of the programme, junior executives and general staff will be able to:

Read and understand the content of newspapers, business articles, brochures, flyers, advertisements etc

Read and understand different business correspondence – email, letters, memos, reports, minutes of meetings etc.

Guess the meanings of words from the context of the text.

Recognise and use 300 advanced words needed for business, administration, finance and customer care.

3. Writing Programme (30 hours)

At the end of the programme, junior executives and general staff will be able to:

Write with correct and appropriate grammar and sentence structure.

Correspond appropriately via email and mail in both formal and informal situations.

Write email, letters, memos, minutes of meetings, simple proposals and simple reports .

Take notes from instructions given by bosses who are native English speakers.

Fill up forms in English.

Produce content and outline suitable for a Microsoft Powerpoint presentation.

Programme Details

Total number of hours: 120 hours (80+30+30)

Regularity: Monday to Saturday, 1½ hours per lesson.

Delivery method: Small group teaching, training and coaching – maximum number of people – 25.

**Pre-requisite:

IELTS 4.0, TOEIC 480 or equivalent. Candidates who do not have any certification of their English proficiency level must sit for an assessment test conducted by iCan. The cost of this assessment test is USD 10.

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